One person's experience living in a Pulte Home in Alexandria's Potomac Yard development.
Your blog has been so interesting and helpful as we consider whether to buy in this development. Knowing what you now know about construction quality and customer service issues, would you still buy your place?
I have issues too. I love the house and the location, but I do not love the home buying experience. My big mistake was buying the house when it was not finished yet to my liking. I would still buy the place, but if I could do it over I would not close that day, reschedule my mover, and insist that they finished the house, fixed the mistakes, and showed me that it passed inspection before I would purchase the house. I was too excited to move in and was in a rush, so I compromised, big mistake.
Linda, I'm really happy with the location and the structure is solid. There are always going to be issues. I really do love the home, and plan to stick around. So far my neighbors have been fantastic, and I think the community will be great. I'm really looking forward to the development between here and Crystal City, the Bus Rapid Transit, hopefully becoming light rail, and the metro stop coming in. If you haven't seen the small area plan from the city, take a look. http://alexandriava.gov/PotomacYardPlanI think the proximity to DC, the beltway, GW Parkway, and Alexandria really make it a winner. I just want people to know ahead of time so they can hold Pulte's feet to the fire and have a better chance of getting it right the first time, instead of having Pulte in their home after closing redoing drywall, flooring, etc. If I knew to closely watch for scratches on the stainless, I'd have forced Pulte to replace fridge doors and the scratched panel on the stove prior to closing, or at least have it on the list.I hope that helps. If you buy here, just make sure you're walking the site as much as possible. It'll help you understand your home's mechanicals, help Pulte by spotting issues early, and give you confidence that it's being done right. Trust but verify.